FAQ

General

The official brand is Echos Above.

Product

  • Upper: Suede
  • Tongue: Full-grain leather
  • Lining: Mesh
  • Sole: Rubber outsole (7mm)
  • Insole: OrthoLite® R&R

A low-profile silhouette with layered suede construction and a perforated toe panel.

Yes. Each pair includes round laces, leather laces, and additional flat poly-cotton laces.

Handcrafted in India.

Payment

We accept major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for eligible orders.

Yes. COD is available for only in India with a ₹100 service fee.

Yes. Payments are securely processed through trusted payment partners.

Shipping & Delivery

We currently ship across India and select international destinations.

Delivery timelines begin from the date of dispatch:

  • ● India: 3–7 business days (Standard)
  • ● International: 7–21 business days (Standard)

Shipping charges are calculated at checkout based on your location.

Yes. Tracking information is shared once your order is dispatched.

Orders

Orders are processed within 24–72 business hours after payment confirmation.

Orders placed on weekends or public holidays begin processing on the next working day.

Yes. You will receive an order confirmation, followed by a shipping confirmation once your order is dispatched.

Once placed, orders cannot be modified or cancelled.

Support

Email: hello@echosabove.com

Phone: +91 8925264409

Monday – Saturday| 10:00 AM – 6:00 PM IST